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ITIL :: View topic - ITIL Practitioner Service Desk/Incident Management
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ITIL Practitioner Service Desk/Incident Management

 
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dina
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Joined: Aug 12, 2006
Posts: 1

PostPosted: Sun Aug 13, 2006 12:05 am    Post subject: ITIL Practitioner Service Desk/Incident Management Reply with quote

Hi All,

Has anyone taken the ITIL Practitioner Service Desk and Incident Management exam?

I am due to attend the training and take the exam soon, but I have been told alot of early preparation should be done beforehand.

Does anyone have any tips? Or remembers anything from when they did the course?

Much appreciated Wink

Thanks Smile
Dina.
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