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Joined: Jun 22, 2006 Posts: 12 Location: New Delhi, India
Posted: Wed Sep 13, 2006 4:55 pm Post subject: Software vs Hardware
Hi All,
Can anyone explain me how far is Software Configuration Management different from Hardware Configuration Management? _________________ Thanks & Regards,
Tarun Sachdeva,
ITIL Foundation Certified.
Joined: Jun 22, 2006 Posts: 12 Location: New Delhi, India
Posted: Wed Sep 20, 2006 2:40 pm Post subject: Re: Software vs Hardware
Hi Juan,
Thanks for your reply...but could you please explain me what is a Sytem Managements point of view? What difference does it make from Configuration Mangement?
I have studied the three major classes of attributes that are saved in CMDB with regards to a CI...these three are 1). History, 2). Technical and 3). Ownership of a CI.
flybd5 wrote:
TarunSachdeva wrote:
Hi All,
Can anyone explain me how far is Software Configuration Management different from Hardware Configuration Management?
From the point of view of IT Service Management, configuration management means keeping track of the components in the infrastructure and their relationships. Software and Hardware are considered configuration item categories. There are differences in the fields (attributes) of software vs hardware in the database, but essentially they are managed in the same way.
This is totally different than if you were looking at this from a _Systems_ management point of view.
Joined: Jun 22, 2006 Posts: 12 Location: New Delhi, India
Posted: Wed Sep 20, 2006 3:59 pm Post subject: Re: Software vs Hardware
[quote="flybd5"]
TarunSachdeva wrote:
Hi Juan,
Take the example of hardware. From a systems management point of view, managing the configuration means ensuring control of the settings, permissions, directories, quotas, passwords, etc.
From an IT Service Management point of view, it means documenting the items of information that describe the piece of hardware, who owns it, where it is located, what services make use of it, what other components of the infrastructure depend on it or are contained within it, its history from the point it arrives from the vendor to the point where it is removed and disposed of.
Better?
Thanks Juan, that was much better and helpful discussion. _________________ Thanks & Regards,
Tarun Sachdeva,
ITIL Foundation Certified.
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