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The Itil Community Forum: Forums
ITIL :: View topic - Security Policies for Remote Support
Marcello Newbie Joined: May 31, 2006 Posts: 1 Location: Brazil
Posted: Wed May 31, 2006 11:46 pm Post subject: Security Policies for Remote Support
I would like to know if there is some document regarding security policies for remote support, like:
- How it should be done?
- Who should attend a call? Allowance?
and so on.
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