exam question

[ubgk]

Hi

I came across a mock exam question which is " The Change managment process needs to be Fast & Accurate, otherwise the process is not going to work.What are Fast & Accurate known as within ITIL?"

Can anyone help me on this..

tks..

[LizGallacher]

Well I am interested in the answer to this ine, because although I am a tutor (and got a distinction in my Managers) I have never heard of it! Where did this mock question come from - as some of the unofficial ones out there are not as good as they might be
_________________
Liz Gallacher,
ITIL EXPERT
Accredited ITIL and ISO/IEC20000 Trainer and Consultant - Freelance

[chida]

Sounds like someone made this up and is an inaccurate question.

I'm not experienced in ITIL so comments from others will be interesting

[ubgk]

The URL is given below.

....



[Edited by Admin: no URLs in postings to commercial destinations please]

[nagarajgoud]

Questions refered in the above link seems to be very silly, personally i don't think that its upto a acceptable standards, to base-on for preparations.

[Curly]

I agree with the comments that this seems to be a rogue (and rather silly) question. However, on the basis that ITIL is basically common sense, I would suggest that Fast and Accurate can equate to Efficient and Effective, or simply 'an enabler of safe change in a timely manner'.

[ubgk]

I hv already tried E &E , Prompt & responsive and other such phrases, but of no use..