For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
Posted: Fri Jun 30, 2006 6:46 am Post subject: ITIL for non techies
Hi,
I work as a business analyst for a software firm.have heard of ITIl in the past and the intensity's increased in the recent past.So I was wondering if i could/should get myself certified in ITIL. I do not have a strong technical back ground , though deal with technology on a daily basis.Also plan to persue my MBA in 2 years
Can someone guide on this please.
Is it worth investing (time) , money's paid by the company
Like any other certification, it is a benefit to have ITIL Certification. We are actually using ITIL methodologies in our other service departments like HR and they are getting interested in what it stands for regarding service.
I wouldn't say you have to be technical to use ITIL and fortunately you can using it in all areas of the business.
Joined: Mar 20, 2006 Posts: 1 Location: Wellington, New Zealand
Posted: Tue Jul 04, 2006 10:32 am Post subject: ITIL for non techies
If you need confirmation of the value of ITIL, run a keyword search on some ITC job sites using ITIL as the keyword. It's amazing the number of jobs that are returned, with many only requiring the ITIL Foundations course.
I'd recommend completing the ITIL Foundations course (2-3 days) as it gives you a good overview of the whole of ITIL and you end up with an internationally recognised qualification.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Forum FAQ
Search
Usergroups
Profile
Log in to check your private messages
Log in
