ITIL or BS15000???

sach0111 · Newbie Joined: Jun 15, 2006 Posts: 18

Hi,
I am well versed with ITIL. However, I am really confused at one point. As far as my knowledge goes, an individual can be ITIL certified but an organisation can not. Then when the companies are investing so much on implementing the different aspects such as service desk, incident management, prob management etc, where are they heading to? BS15000 certification???

Am very confused...Please help

Ed · Posted: Fri Jul 21, 2006 5:11 pm Post subject:

Hi Sach0111

There was talk about 18 - 24 months ago of there being a system of certification for companies - my company was very keen on the idea and actually got a gap analysis done to see what was needed for compliance, but it all seems to have died away without anything coming of it. At the moment, as far as I am aware, there is nothing for companies at all.

Regards

Ed

ITILadmin · Senior Itiler Joined: Oct 19, 2004 Posts: 162

Yes there is: it's ISO 20000. This is based upon BS15000 and was published last year.

If you do a search on Google you will find plenty of info. There is also a portal similar to this one, but focused on the standard (15000.net).

Hope this helps.

Louise

Ed · Posted: Fri Jul 21, 2006 8:11 pm Post subject:

Whoops

Thanks Louise - I knew I should have read it

Regards

Ed


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