Search
Topics
  Create an account Home  ·  Topics  ·  Downloads  ·  Your Account  ·  Submit News  ·  Top 10  
Modules
· Home
· Content
· FAQ
· Feedback
· Forums
· Search
· Statistics
· Surveys
· Top
· Topics
· Web Links
· Your_Account

Current Membership

Latest: MillieELL
New Today: 65
New Yesterday: 139
Overall: 78984
People Online:
Visitors: 33
Members: 7
Total: 40 .

Languages
Select Interface Language:


Major ITIL Portals
For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone

Related Resources
Service related resources
Service Level Agreement
Outsourcing

Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.


The Itil Community Forum: Forums

ITIL :: View topic - Basic and Standard Changes?
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Basic and Standard Changes?

 
Post new topic   Reply to topic    ITIL Forum Index -> Change Management
View previous topic :: View next topic  
Author Message
DYH
Newbie
Newbie


Joined: Oct 09, 2006
Posts: 2
PostPosted: Tue Oct 10, 2006 10:01 am    Post subject: Basic and Standard Changes? Reply with quote
We have some interpretation issues at my location. Some believe that there are 2 types of changes - Basic or Standard. A Basic change is one that has never been done before and lacks established procedures and documentation. A Standard change is one which is well known and has established procedures and documentation. Is this the right understanding? In the Service Support reference, I am looking at Figures 8.3a, 8.3b and 8.4. Appreciate your opinion!
Back to top
View user's profile
fighter
Senior Itiler


Joined: Mar 15, 2006
Posts: 68
Location: Thailand
PostPosted: Tue Oct 10, 2006 5:18 pm    Post subject: Reply with quote
Yes you are correct.
Back to top
View user's profile
Ziad
Senior Itiler


Joined: Sep 27, 2006
Posts: 91
PostPosted: Tue Oct 10, 2006 5:36 pm    Post subject: Reply with quote
In addition, a standard change is a pre-approved change, it doesn't have to go through the change manager, or cab, or Emergency committee for approval before execution.


I do not know what a basic change is Sad

Regards,
Z!
Back to top
View user's profile Send e-mail
fighter
Senior Itiler


Joined: Mar 15, 2006
Posts: 68
Location: Thailand
PostPosted: Tue Oct 10, 2006 5:42 pm    Post subject: Reply with quote
Ziad,

Basic change is nothing but Basic Change Management Procedures.

In other words it states all the stages involved in a Change Management Process.

Hope this helps!

Vimzie Wink
Back to top
View user's profile
DYH
Newbie
Newbie


Joined: Oct 09, 2006
Posts: 2
PostPosted: Wed Oct 11, 2006 3:00 am    Post subject: Reply with quote
So for clarity - when I receive a change request, do I determine that it is either a Basic Change or it is a Standard Change?
Thanks! D
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    ITIL Forum Index -> Change Management All times are GMT + 10 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Powered by phpBB 2.0.8 © 2001 phpBB Group
phpBB port v2.1 based on Tom Nitzschner's phpbb2.0.6 upgraded to phpBB 2.0.4 standalone was developed and tested by:
ArtificialIntel, ChatServ, mikem, sixonetonoffun and Paul Laudanski (aka Zhen-Xjell).

Version 2.1 by Nuke Cops © 2003 http://www.nukecops.com

Forums ©

 

Logos/trademarks property of respective owner. Comments property of poster. Rest © 2004 Itil Community for Service Management & Foundation Certification. SV
Site source copyright (c)2003, and is Free Software under the GNU / GPL licence. All Rights Are Reserved.