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ITIL :: View topic - The ITIL Open Guide: What Is It? Re-Post
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The ITIL Open Guide: What Is It? Re-Post

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Senior Itiler

Joined: Oct 19, 2004
Posts: 173

PostPosted: Mon Oct 16, 2006 6:52 pm    Post subject: The ITIL Open Guide: What Is It? Re-Post Reply with quote

Some time ago it was suggested that a comprehensive but simple to use guide for ITIL would be universally helpful. Someone coined the phrase 'ITIL for Dummies'.

The problem is that, as useful as this would be, it would be a significant undertaking. It is not, however, impossible.

As this is a community, and relatively open, we decided that the only way to make this happen, and ensure that it is freely accessible, is to fund and support it ourselves. We created an 'open site' specifically to house it, and we installed the technology to enable it: known as a 'wiki'.

The ITIL Guide open website now exists:

How To Help Build It
By 'open' we mean that EVERYONE can edit it freely and easily. Simply go there and input definitions, explanation, etc. The technology and approach is very easy:

a) To edit a page just click 'Edit this Page'. Click 'Done' when you have finished and the new page is saved.

b) New pages? You will see some terms had a '?' next to them. Click on this and a brand new page will open for you to populate with the description.

c) To create a totally new page, simply insert underscore (_) at the start and end of the phrase and between the words in it, on an existing page. A question mark will appear as above.

That's all there is to it.

With a little input from enough people we can build the definitive guide for ITIL, written in everyday simple language. It just takes that bit of effort.

If you contribute you are also very welcome to add your name to the list of contributors. Equally, you can add your own page from there to tell the ITIL community who you are, if you wish to.

So.... if you have knowledge on ITIL... please help out here. Let's create something really useful and worthwhile!

The ITIL Open Guide

Note: Several pages are locked due to abuse (yes, incredibly, some people try to add commercial links). If you need to edit these simply contact the Wiki Admin.
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