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The Itil Community Forum: Forums
ITIL :: View topic - Books
workstream Newbie Joined: Nov 06, 2006 Posts: 1
Posted: Thu Nov 09, 2006 6:33 pm Post subject: Books
I am looking for a decent book regarding Metrics within the Change Management area.
I have Metrics for IT Service Management but I am wondering if there are any that the community can suggest.
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