can u tell me the description of those relationship types?
and i little get confused with relationship, how to chose the types, for example : server a connected to switch b, switch b connected to router c. so how to choose the type of relationship if between CIs are not directly connected.(router c and server a).
Joined: Oct 19, 2006 Posts: 1 Location: Gold Coast QLD Australia
Posted: Fri Oct 20, 2006 1:44 pm Post subject:
I have just become a member of this community forum, really glad to find it actually.
I am a certified Practitioner in Configuration Mgnt and I hope that I will be able to learn as well as assist other members within this community.
I am also certified in IAITAM and I hope that my certifications will be of use to you all.
In regards to your posts about relationships.
We have implemented HPOVSD v 4.5 as our tool for managing ITSM disciplines and have found the tool very flexible and powerful.
The relationship that we use are:
Connected, Contains, Is part of, Documentation for, Supercedes, Superceded by, Resides on, Hosts, Supports, Is Supported by, Uses licence, licence used by, we also have a few others but I am sure you get the picture here.
Predominantly most of our CI's have peer to peer relationships, and where relevant we use Parent/Child for example application B, is a child of Server A, Server A is connected to Switch A etc etc.
The relationships between your CIs can vary depending on the depth of your CMBD. In my opinion they must be of importance for troubleshooting and impact analysis. Here are a few:
- Connected to
- Hosted in the same VLAN/Part of the same security zone
- Have same vendor/HW type
- Use "specific" remote SMTP engine (or any other app, activities on the server running the SMTP server will affect x,y,z,...)
- Have same owner
- Can be accessed by public/internet users
- Connected to SAN
- Part of cluster "A"
- Included in the disaster recovery plan
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