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ITIL :: View topic - CIs and attributes for production applications
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CIs and attributes for production applications

 
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matrejekm
Itiler


Joined: May 11, 2006
Posts: 32

PostPosted: Mon Feb 12, 2007 8:01 pm    Post subject: CIs and attributes for production applications Reply with quote

Hi guys,

I have following problem.
I would like to define CIs and their attributes for a company who
runs over 500 internal web applications.

They try to build a set of tools and processes to properly manage Changes in this environment.

What do you suggest to consider a CI and what attributes you recommend to track?


Cheers,
Mariusz M.
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UKVIKING
Senior Itiler


Joined: Sep 16, 2006
Posts: 3296
Location: London, UK

PostPosted: Mon Feb 12, 2007 8:11 pm    Post subject: Reply with quote

Well

When you mean Web applications, surely they have to sit on some piece of hardware.

So there is one type of CI

server

attributes would be name, dns name, ip address, memory, cpu,

components could be hard drives

the next type would be services

applications which run on the server such as

ms exchange
lotus notes
www server
etc

attributes would be drive data, admin, path etc

the next type of CI would be applications

these would be websites, web apps etc

attributes could be version, path, parent, admin etc

I could however compose a long document after having a detailed conversation with you.... but that would be work.. and I would have to charge you

The above is advice and suggestions ... the only charge is the electricity we both use ;0
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John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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matrejekm
Itiler


Joined: May 11, 2006
Posts: 32

PostPosted: Mon Feb 12, 2007 8:34 pm    Post subject: Reply with quote

I like the electricity charging model this forum delivers Wink

Thanks for input - this is a good starting point.

Mariusz M.
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UKVIKING
Senior Itiler


Joined: Sep 16, 2006
Posts: 3296
Location: London, UK

PostPosted: Mon Feb 12, 2007 11:29 pm    Post subject: Reply with quote

Yes the pricing model in the forum is on and off again.

if you need any clarifications on any of the suggested, add to this, i look on daily basis

Hint: use one type of CI for Commercial products like Exchange, SQL Server, Apache etc and use another for inhouse software applications.....
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John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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