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The Itil Community Forum: Forums
ITIL :: View topic - What are the stages of a Change
bootwhile Newbie Joined: Jun 11, 2007 Posts: 6
Posted: Fri Jun 22, 2007 12:59 pm Post subject:
We have the simple control process:
a) Identify reason for change
b) Receive a change request, and check the completeness
c) Investigate impact ¡V configuration items to be changed, timescales, impact, risks
d) Review and rule on change ¡V accept or reject
e) Make changes as agreed, and update configuration status
f) Release changes
Phoenix Newbie Joined: Jul 17, 2007 Posts: 19
Posted: Wed Jul 18, 2007 6:35 am Post subject:
We have used:
Kermit Newbie Joined: Oct 16, 2007 Posts: 2
Posted: Wed Oct 17, 2007 4:47 pm Post subject:
Please send me the workflow about Change Management at firstname.lastname@example.org
Ed Senior Itiler Joined: Feb 28, 2006 Posts: 411 Location: Coventry, England
Posted: Wed Oct 17, 2007 4:52 pm Post subject:
Please see ITILAdmin's post on page 3 of this thread. This will take you to the documents I have already supplied to this forum. I am happy to answer any questions you may have about that.
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