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ITIL :: View topic - What are the stages of a Change
a) Identify reason for change
b) Receive a change request, and check the completeness
c) Investigate impact ¡V configuration items to be changed, timescales, impact, risks
d) Review and rule on change ¡V accept or reject
e) Make changes as agreed, and update configuration status
f) Release changes
Joined: Feb 28, 2006 Posts: 411 Location: Coventry, England
Posted: Wed Oct 17, 2007 4:52 pm Post subject:
Hi Kermit
Please see ITILAdmin's post on page 3 of this thread. This will take you to the documents I have already supplied to this forum. I am happy to answer any questions you may have about that.
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