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ITIL :: View topic - Please, I need your help to pass EXIN Service Support Exam
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Please, I need your help to pass EXIN Service Support Exam

 
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difficultman
Newbie
Newbie


Joined: Feb 04, 2007
Posts: 2

PostPosted: Sun Feb 04, 2007 6:59 pm    Post subject: Please, I need your help to pass EXIN Service Support Exam Reply with quote

Hi,

I need your quidance to pass the EXIN SS Exam. I token the SS exam three times! I could not able to pass it. I don’t know what‘s wrong. I did a lot of study and review. For last exam, I spent almost two month reading and preparing but no success. Sad
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UKVIKING
Senior Itiler


Joined: Sep 16, 2006
Posts: 3315
Location: London, UK

PostPosted: Sun Feb 04, 2007 11:01 pm    Post subject: Reply with quote

I gather you took the SS course and SD course ?

What were your scores on SS / SD.

Did you miss it by a few points or by a large count

I had the same problem because I would write the answers in Change Management as I do at work not using the SS pieces

You can contact, as I did, the Examining Board for the score card on your exams. This helped me a lot.

Also, talk to your instructur for SS and ask him/her for help
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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difficultman
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Joined: Feb 04, 2007
Posts: 2

PostPosted: Sun Feb 11, 2007 7:09 am    Post subject: Reply with quote

Hi UKVIKING,

What is the score card?

Regards,
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UKVIKING
Senior Itiler


Joined: Sep 16, 2006
Posts: 3315
Location: London, UK

PostPosted: Mon Feb 12, 2007 8:02 pm    Post subject: Reply with quote

The score card is what the graders use to determine whether you pass or fail.

They usually have notes/comments about what you did and did not do.

I requested mine from ISEB and used the comments to make sure I did not do the stupid things I did again

Ask your training company/instructor to assist you
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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