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ITIL :: View topic - Batch support & ITIL in non prod environment
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Batch support & ITIL in non prod environment

 
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vidhya
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Joined: Mar 29, 2017
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PostPosted: Wed Mar 29, 2017 11:10 pm    Post subject: Batch support & ITIL in non prod environment Reply with quote

Hi All,

I am very new to this forum. Is there anyone implemented ITIL for a batch support team. What are the various services that can be offered .

Does supporting DR part of production support team.

can we use ITIL methodologies for supporting non prod work. Is the same teams supporting development environment can have access to prod allowed in ITIL?

thanks in advance
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