Posted: Mon Nov 01, 2004 1:39 pm Post subject: Pre reading for ITIL Masters course
I am going through the ITIL Masters (Manager) course early in the new year. As an old IT dinosaur (from the mainframe era) a lot of this stuff was motherhood and apple pie but I would like to do some pre reading in preparation.
Any suggestions as to where the best place to go to find good reading material would be appreciated.
Posted: Fri Jan 07, 2005 6:40 am Post subject: ITIL Masters Course
Based on my experience, I would recommend that you begin reading the books themselves as you will find that a read through of them will be of great benefit before the course. Also take notes as you read and re-read.
There are general articles available on any ITIL website that are also of benefit for additional clarification.
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