Passed!!!

Camelia · Posted: Tue Feb 13, 2007 8:33 pm Post subject: Passed!!!

Yipeeeeeee I passed!!! 30/40 for the Foundation. I am now going to do the Practioner in Configuration Management next month. I have only been a Configuration Manager since Sept 2006 and this foundation course was just perfect for me to do my job!... Even though I have already implemented our Problem Management Process and Change Control Process! At this rate I would have implemented all my processes before I pass the exams!!! ,

Camelia.

Richi105 · Newbie Joined: Feb 13, 2007 Posts: 1 Location: Cheshire

Congratulations Camelia!!

Camelia · Posted: Wed Feb 14, 2007 7:18 pm Post subject:

Thanks!

Abhijit · Newbie Joined: Aug 11, 2006 Posts: 2 Location: Mumbai

Congratulations Camelia!

Pls infrom me regarding the books refd by you as I am also planing to take exam.
Regds
Abhijit

Camelia · Posted: Thu Feb 15, 2007 6:26 pm Post subject:

Thanks Abhijit
I studied for the foundation with the Blue Service Support Book. It has everything you need! Best of luck with yours!

cherryberry · Newbie Joined: Feb 19, 2007 Posts: 7

Camelia · Posted: Tue Feb 20, 2007 7:03 pm Post subject:

No - just the service support book - did not look at the delivery book at all - I believe that may be for the practitioner course which I am taking on the 26th March 2007 .

cherryberry · Newbie Joined: Feb 19, 2007 Posts: 7

Thank you for your quick reply, really appreciated, i am new to ITIL, thinking to get foundation certificate, thank you for your help. Are u working on ITIL now?

LizGallacher · Senior Itiler Joined: Aug 31, 2005 Posts: 545 Location: UK

The foundation exam is on both the Service Support AND Service Delivery - you do need both. However, you do not need to read both books, as there is far more than you need for Foundation there (although you will learn a lot, you do not need it all). Try instead "Foundations of IT Service Management, based on ITIL" ISBN 9077212582 , from the EXIN bookshop
_________________
Liz Gallacher,
ITIL EXPERT
Accredited ITIL and ISO/IEC20000 Trainer and Consultant - Freelance

silas2 · Newbie Joined: May 29, 2007 Posts: 1

I am new to this forum. I am working as a team lead in a leading BPO with 4 years of Experience . Need some inputs on ITIL foundation Certification . I dont Have a MSCE or CCNA certification . Will these certification help me for a better JOB in Infrastructure Management Profile.

acruz · Newbie Joined: Jun 04, 2007 Posts: 3

I was passed in Jul/05, if some body need some help please contact me.

Best Regards,

Antonio Cruz

kularatnav · Newbie Joined: Jun 06, 2007 Posts: 1

Hi Antonio,
I hope to do ITIL Foundation level exam during this month. From where I can find some questions? So I can prepare for the exam well.

Viraj

carlosff · Newbie Joined: Jun 15, 2007 Posts: 1

I passed today! Smile

researchman · Newbie Joined: Mar 12, 2007 Posts: 1

Hi Camelia.Congrats

Thats cool .I have been looking for those that have hands on experience.

Please i want to start the implementation of problem management and configuration management .

What is your advice .

I will be expecting your reply.

Once again congrats.

Rex · Newbie Joined: Jul 27, 2007 Posts: 1

Dear Group,

I thank you all for sharing valuable information that helped me pass the ITIL v2 exam (Exin-Prometric). Shall continue to learn from your experiences/suggestions for the next steps with V3 bridge.

(Did self study using "Foundations of IT Service Mgt.")

Respectfully,
Rex


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