Joined: Jan 12, 2007 Posts: 48 Location: Warsaw, Poland
Posted: Thu Feb 22, 2007 12:54 am Post subject: ITIL (v2) Core books
Reading this forum I am getting the feeling that ITIL is all about SD&SS books.
OGC claims there are eight titles, but looks the ITIL community (in the global sense not as the name of this forum) forgets about it.
Can anyone say if I am right or wrong?
Is, for example, SAM a part of ITIL or is it not? _________________ Krzysztof (Chris) Baczkiewicz
IT Standards Support
There are seven or eight or ten core books in V2 depending on who you ask - I believe they are
Introduction to ITIL
Planning to Implement Service Management
Business Perspective Volume 1
Business Perspective Volume 2
ICT Infrastructure Management
Software Asset Management
Whether the last two qualify as "core" seems to vary.
Cekir's point is a good one. How many of us (self included) have read, let alone regularly refer to, any but the red book and blue book? I've read 5 total and I feel a bit smug about that - I think that is better than average.
What they are doing with ITIL V 3 is a good thing (yes the IT Skeptic said that): slicing the material along the time axis instead of across the topic axis. _________________ The IT Skeptic
see you at itskeptic.org
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