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ITIL :: View topic - ITIL (v2) Core books
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ITIL (v2) Core books

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Joined: Jan 12, 2007
Posts: 48
Location: Warsaw, Poland

PostPosted: Thu Feb 22, 2007 12:54 am    Post subject: ITIL (v2) Core books Reply with quote

Reading this forum I am getting the feeling that ITIL is all about SD&SS books.
OGC claims there are eight titles, but looks the ITIL community (in the global sense not as the name of this forum) forgets about it.

Can anyone say if I am right or wrong?

Is, for example, SAM a part of ITIL or is it not?
Krzysztof (Chris) Baczkiewicz
IT Standards Support
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Senior Itiler

Joined: Sep 16, 2006
Posts: 3595
Location: London, UK

PostPosted: Thu Feb 22, 2007 4:32 am    Post subject: Reply with quote

The SS & SD are the primary books since the discplines in there are the main focus of ITIL but the rest are part of ITIL....
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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Joined: Feb 20, 2007
Posts: 14

PostPosted: Thu Mar 01, 2007 7:52 am    Post subject: Reply with quote

There are seven or eight or ten core books in V2 depending on who you ask - I believe they are
Introduction to ITIL
Service Support
Service Delivery
Planning to Implement Service Management
Security Management
Business Perspective Volume 1
Business Perspective Volume 2
ICT Infrastructure Management
Application Management
Software Asset Management
Small-Scale Implementation

Whether the last two qualify as "core" seems to vary.

Cekir's point is a good one. How many of us (self included) have read, let alone regularly refer to, any but the red book and blue book? I've read 5 total and I feel a bit smug about that - I think that is better than average.

What they are doing with ITIL V 3 is a good thing (yes the IT Skeptic said that): slicing the material along the time axis instead of across the topic axis.
The IT Skeptic
see you at
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