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ITIL :: View topic - ITIL (v2) Core books
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ITIL (v2) Core books

 
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Cekir
Itiler


Joined: Jan 12, 2007
Posts: 48
Location: Warsaw, Poland

PostPosted: Thu Feb 22, 2007 12:54 am    Post subject: ITIL (v2) Core books Reply with quote

Reading this forum I am getting the feeling that ITIL is all about SD&SS books.
OGC claims there are eight titles, but looks the ITIL community (in the global sense not as the name of this forum) forgets about it.

Can anyone say if I am right or wrong?

Is, for example, SAM a part of ITIL or is it not?
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Krzysztof (Chris) Baczkiewicz
IT Standards Support
Eracent
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UKVIKING
Senior Itiler


Joined: Sep 16, 2006
Posts: 3321
Location: London, UK

PostPosted: Thu Feb 22, 2007 4:32 am    Post subject: Reply with quote

The SS & SD are the primary books since the discplines in there are the main focus of ITIL but the rest are part of ITIL....
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John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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skeptic
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Joined: Feb 20, 2007
Posts: 14

PostPosted: Thu Mar 01, 2007 7:52 am    Post subject: Reply with quote

There are seven or eight or ten core books in V2 depending on who you ask - I believe they are
Introduction to ITIL
Service Support
Service Delivery
Planning to Implement Service Management
Security Management
Business Perspective Volume 1
Business Perspective Volume 2
ICT Infrastructure Management
Application Management
Software Asset Management
Small-Scale Implementation

Whether the last two qualify as "core" seems to vary.

Cekir's point is a good one. How many of us (self included) have read, let alone regularly refer to, any but the red book and blue book? I've read 5 total and I feel a bit smug about that - I think that is better than average.

What they are doing with ITIL V 3 is a good thing (yes the IT Skeptic said that): slicing the material along the time axis instead of across the topic axis.
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