The five ITIL books can be obtained directly from the publisher's website: HERE
Or as downloadable PDFs:
Don't have an account yet? You can create one. As a registered user you have some advantages like theme manager, comments configuration and post comments with your name.
Service related resources
Service Level Agreement
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
Select Interface Language:
Please contact us via the feedback page to discuss advertising rates.
The Itil Community Forum: Forums
ITIL :: View topic - ITIL Change /Release Management Templates
Steelmaker Newbie Joined: Mar 06, 2007 Posts: 4
Posted: Wed Mar 07, 2007 10:39 am Post subject: ITIL Change /Release Management Templates
We are a small shop(14 employees) and are moving towards an ITIL implementation. The group just finished the Foundations class and some of us will be taking the practitioner classes as well.
Since I will be the process owner for change/release management, I am looking for any available existing templates/documenation to use as a basis for our shop.
Any time that someone might be able to save me,any ideas, any suggested websites, would be much appreciated.
UKVIKING Senior Itiler Joined: Sep 16, 2006 Posts: 3554 Location: London, UK
Posted: Wed Mar 07, 2007 4:30 pm Post subject:
check with itsmf dot com
they have some starter documents
to be honest, the books (Service Support and Delivery) have some samples in the appendixes
you _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
All times are GMT + 10 Hours
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Logos/trademarks property of respective owner. Comments property of poster. Rest © 2004 Itil Community for Service Management & Foundation Certification. SV Site source (c)2003, and is Free Software under the GNU / GPL . All Rights Are Reserved.