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ITIL :: View topic - ITIL Change /Release Management Templates
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ITIL Change /Release Management Templates

 
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Steelmaker
Newbie
Newbie


Joined: Mar 06, 2007
Posts: 4
PostPosted: Wed Mar 07, 2007 10:39 am    Post subject: ITIL Change /Release Management Templates Reply with quote
We are a small shop(14 employees) and are moving towards an ITIL implementation. The group just finished the Foundations class and some of us will be taking the practitioner classes as well.

Since I will be the process owner for change/release management, I am looking for any available existing templates/documenation to use as a basis for our shop.

Any time that someone might be able to save me,any ideas, any suggested websites, would be much appreciated.

Thanks! Smile
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UKVIKING
Senior Itiler


Joined: Sep 16, 2006
Posts: 3118
Location: London, UK
PostPosted: Wed Mar 07, 2007 4:30 pm    Post subject: Reply with quote
check with itsmf dot com

they have some starter documents

to be honest, the books (Service Support and Delivery) have some samples in the appendixes

you
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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