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ITIL :: View topic - ITIL Change /Release Management Templates
Steelmaker Newbie Joined: Mar 06, 2007 Posts: 4
Posted: Wed Mar 07, 2007 10:39 am Post subject: ITIL Change /Release Management Templates
We are a small shop(14 employees) and are moving towards an ITIL implementation. The group just finished the Foundations class and some of us will be taking the practitioner classes as well.
Since I will be the process owner for change/release management, I am looking for any available existing templates/documenation to use as a basis for our shop.
Any time that someone might be able to save me,any ideas, any suggested websites, would be much appreciated.
UKVIKING Senior Itiler Joined: Sep 16, 2006 Posts: 3292 Location: London, UK
Posted: Wed Mar 07, 2007 4:30 pm Post subject:
check with itsmf dot com
they have some starter documents
to be honest, the books (Service Support and Delivery) have some samples in the appendixes
you _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
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