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The Itil Community Forum: Forums
ITIL :: View topic - Service Desk Related CSS
Harvey Itiler Joined: Oct 26, 2004 Posts: 40
Posted: Fri Jan 28, 2005 8:09 pm Post subject: Service Desk Related CSS
Was wondering if anyone had seen, or had, a good customer satisfaction survey when related to Service Desk, Incident and Problem Management.
Initially I was thinking to do a statisfaction survey about our current helpdesk, but in reality, the Service Desk is so much more that I don't think that will be enough...
Anyway, I am open to suggestions.
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