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ITIL :: View topic - Question from free exam paper.
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Question from free exam paper.

 
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dekkart
Newbie
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Joined: Mar 14, 2007
Posts: 2
Location: Russia

PostPosted: Thu Mar 15, 2007 11:41 pm    Post subject: Question from free exam paper. Reply with quote

Hello all!

I preparing for ITIL foundation exam and I have found free exam paper.
Question from it:
'The extent of CI information held in the CMDB should:'
and the right answer to the question is
'Be as detailed as possible so that frequent reports can be produced to avoid spending a lot of money'.
I have thought that the right answer should be 'Match the organisation’s requirement for information to be held' - because this thought was in Service Support book...

Pls, can u explain me why it is so.

Thx.
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LizGallacher
Senior Itiler


Joined: Aug 31, 2005
Posts: 550
Location: UK

PostPosted: Fri Mar 16, 2007 2:29 am    Post subject: Reply with quote

I do not know where you got the paper from, but you are correct - the right answer is the one which says it matches the business requirement
_________________
Liz Gallacher,
ITIL EXPERT
Accredited ITIL and ISO/IEC20000 Trainer and Consultant - Freelance
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dekkart
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Joined: Mar 14, 2007
Posts: 2
Location: Russia

PostPosted: Fri Mar 16, 2007 9:04 pm    Post subject: Reply with quote

Thanks a lot!
Now I think so, that all this "free papers" consist of a lot of mistakes in spite of they are from books helping pass the exam. All should pay attention on such kind of things.
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