For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
The Itil Community Forum: Forums
ITIL :: View topic - Data Dictionary for ServiceCenter
***Assuming referring to HP Service Desk***
When i was with my prior organization we had 5.0 and had a data dictionary exported. Is there something in particular about it that you are questioning or is it just needing to have one exported(how to)? I don't recall the specifics on how to do it, i just had one of our admins run it from the admin console and its was roughly 75ish pages. Small paper back novel
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum