For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
The Itil Community Forum: Forums
ITIL :: View topic - About Monitoring DATA and ITIL V3 Go live
Joined: May 27, 2005 Posts: 79 Location: Madrid-Spain
Posted: Mon May 14, 2007 9:45 pm Post subject: About Monitoring DATA and ITIL V3 Go live
Hi all,
As you know ITIL V2 deals with monitoring in Capacity Management (Service Delivery process). In new ITIL V3 it seems to be a more focused in Service Operation (includes Monitoring)
Well my question is about, do you know the exact data in when ITIL V3 is going to go live?
And regarding monitoring data, do you have any idea of how much time should we stored data regarding monitoring events?
I do not have a clear idea about this issue, it is really interesting to keep some data, some time so we can study trends and other parameters, but if we keep the data too much time this data will be obsolete and not useful, do you have any idea of how much time keep this monitoring data? Has any of you deal with this issues before?
Posted: Thu May 17, 2007 5:26 am Post subject: Too early...
Javier,
Saludos. I think it's too early to see/learn the new changes in ITIL. I think most companies and practitioners will continue to work with ITIL v2 until the learning curve is passed.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Forum FAQ
Search
Usergroups
Profile
Log in to check your private messages
Log in
