Search
Topics
  Create an account Home  ·  Topics  ·  Downloads  ·  Your Account  ·  Submit News  ·  Top 10  
Modules
· Home
· Content
· FAQ
· Feedback
· Forums
· Search
· Statistics
· Surveys
· Top
· Topics
· Web Links
· Your_Account

Current Membership

Latest: ZAndes
New Today: 43
New Yesterday: 44
Overall: 146553

People Online:
Visitors: 51
Members: 3
Total: 54 .

Languages
Select Interface Language:


Major ITIL Portals
For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone

Related Resources
Service related resources
Service Level Agreement
Outsourcing

Note: ģ ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.


The Itil Community Forum: Forums

ITIL :: View topic - Changes to Development Environments
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Changes to Development Environments

 
Post new topic   Reply to topic    ITIL Forum Index -> Change Management
View previous topic :: View next topic  
Author Message
vawns
Newbie
Newbie


Joined: May 24, 2007
Posts: 8

PostPosted: Fri May 25, 2007 1:03 am    Post subject: Changes to Development Environments Reply with quote

Hi All,

Iíve implemented a Change Management process based on the ITIL guidelines at my current company and Iíve been asked by the Release Manager if I can incorporate changes to some of the development environments (eg UAT, Production Support). In previous experience Iíve only ever managed changes to the live production environment but I can see from the Release Managerís point that changes to the Production Support environment could impact our production activities. Iím looking at the best way to implement this and am considering an additional lifecycle or maybe a different way of labelling development environment changes so they stand out. I will also be extending my CAB meetings to ensure Development is represented properly.

If anyone out there has experience of managing dev changes any advice/tips would be gratefully received Very Happy

Many thanks & best regards,

Vawns
Back to top
View user's profile
dsemeniuk
Itiler


Joined: Feb 06, 2007
Posts: 41

PostPosted: Sat May 26, 2007 1:22 am    Post subject: Reply with quote

Hi Vawns,

We currently are managing all of our environments, Development, Testing, Staging, and Production through our Change management process.

Any changes to these environments require an RFC with the exception of custom software development specifically targeted for the develpoment environment, we do no put change control around that but we do have change control around the hardware and COTS for that environment.

We are currenty treating our Testing environment and staging environments like production as these environments have end users and need to be made aware of any changes.

So if the development team wants to deploy a new version of the software they built into the testing environment to address any defects or new functionality that was requested, they fill out an RFC for review to ensure the release is reviewed properly, ensure Release notes are sufficient and the CIs changing are listed, testers are aware of the changes and can test them properly, implementation plan is in order, roll back, etc... Once approved by all parties it is then scheduled at the appropriate time and communicated. CMDB is updated as well once RFC has been implemented.
Back to top
View user's profile
vawns
Newbie
Newbie


Joined: May 24, 2007
Posts: 8

PostPosted: Tue May 29, 2007 8:51 pm    Post subject: Thanks Dsemeniuk Reply with quote

Thanks Dsemeniuk,

That's really helpful - sounds exactly how I'm going to proceed in the next few weeks! Very Happy
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    ITIL Forum Index -> Change Management All times are GMT + 10 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Powered by phpBB 2.0.8 © 2001 phpBB Group
phpBB port v2.1 based on Tom Nitzschner's phpbb2.0.6 upgraded to phpBB 2.0.4 standalone was developed and tested by:
ArtificialIntel, ChatServ, mikem,
sixonetonoffun and Paul Laudanski (aka Zhen-Xjell).

Version 2.1 by Nuke Cops © 2003 http://www.nukecops.com

Forums ©

 

Logos/trademarks property of respective owner. Comments property of poster. Rest © 2004 Itil Community for Service Management & Foundation Certification. SV
Site source copyright (c)2003, and is Free Software under the GNU / GPL licence. All Rights Are Reserved.