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ITIL :: View topic - EFQM and ITIL?
javierarcal Senior Itiler Joined: May 27, 2005 Posts: 79 Location: Madrid-Spain
Posted: Fri Jun 08, 2007 9:09 am Post subject: EFQM and ITIL?
Do you know any whitepaper or study that deals with the relationship between EFQM and ITIL?
EFQM has its own property of evaluate quality maturity degree and ITIL has the OGC questionaries, do you if there is some relationship between this two maturiy metrics?
Thanks for your help
Regards from Spain
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