Select Interface Language:
For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone
Service related resources
Service Level Agreement
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
The Itil Community Forum: Forums
ITIL :: View topic - ITIL and ISO 27001
ozgecolak Newbie Joined: Jul 02, 2007 Posts: 1
Posted: Mon Jul 02, 2007 8:22 pm Post subject: ITIL and ISO 27001
What are the intersections between ITIL and ISO 27001?
Can anyone suggest me a document or can tell something about it?
UKVIKING Senior Itiler Joined: Sep 16, 2006 Posts: 3296 Location: London, UK
Posted: Sat Jul 14, 2007 12:47 am Post subject:
In the main discussion forum, there are archived commentary about it.
ISO 27001 has 16 portions - which all requirements within each must be met. 10 of the 16 are very similar to the 10 in Service Support/Delivery (v2).
In ISO 27001 there are requirements that have to be done (SHALL)
In ISO 27001 there are recommendations that can be done (SHOULD)
ITIL is Best Practice for IT Operations
Nothing is required. If it works in your organization and it is best practice for you... then it is for you..
If it works, stupid, it aint stupid.
...End Quote _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
WendyB Senior Itiler Joined: Apr 03, 2006 Posts: 78
Posted: Fri Nov 09, 2007 5:47 am Post subject:
We came in under ISO 17799 - and explained that any Incident can be handled in the same fashion as a Security Incident. From there we've gone a long way forward, and are still moving right along with an ITIL implementation now that Security is satisfied that we are doing what we promised. _________________ v3 ITIL Expert
v2 ITIL Service Manager Certified
All times are GMT + 10 Hours
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Logos/trademarks property of respective owner. Comments property of poster. Rest © 2004 Itil Community for Service Management & Foundation Certification. SV Site source (c)2003, and is Free Software under the GNU / GPL . All Rights Are Reserved.