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ITIL :: View topic - New to ITIL Exam
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New to ITIL Exam

 
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jay03
Newbie
Newbie


Joined: Jul 04, 2007
Posts: 1

PostPosted: Thu Jul 05, 2007 2:45 am    Post subject: New to ITIL Exam Reply with quote

Hi,

I am working in a IT department in a bank in UAE. I like to take the ITIL Foundation exam. I like to know if any training centre is available in Abu Dhabi. Also i want to know what kind of books i need to buy if i want to do self study.
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DanR
Newbie
Newbie


Joined: Jun 29, 2007
Posts: 7

PostPosted: Thu Jul 05, 2007 7:28 am    Post subject: Reply with quote

Hi Jay03,

You will want to take a look at the ITIL Lifecycle Publication Suite.
ISBN 10: 0113310501

Good luck with your Foundation exam when you take it.

Dan.
_________________
Prince2 Practioner
MOR Foundation Certificate
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LizGallacher
Senior Itiler


Joined: Aug 31, 2005
Posts: 550
Location: UK

PostPosted: Thu Jul 05, 2007 9:06 pm    Post subject: Reply with quote

The whole lifecycle suite is very expensive, and unnecessary for Foundation. V3 does not yet have the pockey books etc. published - but if you go for V2, then I suggest the following as sufficient


Foundations of IT Service Management (based on ITIL®)

ISBN: 9077212582

£28.00 from ITSMF online bookstore



This introduction to IT Service Management is based on the latest ITIL® books on Service Support, Service Delivery and Security Management. It is intended to serve as:

A thorough and convenient introduction to the field of IT Service Management and the above three core books in the IT Infrastructure Library (ITIL)

and

A self-study guide that contains all the material needed to prepare for the Foundation Certificate examination in IT Service Management.

The book contains the same core (SS/SD/Sec Man) chapters as the official OGC 'Introduction to ITIL' book.. and also an additional chapter on exam preparation and an example case-study.

The book is endorsed by the IPESC (itSMF International Publications Executive Sub-Committee) and is currently available in English, German, Italian, Brazilian-Portuguese, Korean, French, Spanish, Danish, Japanese, Chinese, Russian, Arabic and Dutch with more translations planned.
_________________
Liz Gallacher,
ITIL EXPERT
Accredited ITIL and ISO/IEC20000 Trainer and Consultant - Freelance
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DanR
Newbie
Newbie


Joined: Jun 29, 2007
Posts: 7

PostPosted: Thu Jul 05, 2007 11:08 pm    Post subject: Reply with quote

Yes the books are very expensive, I got my ITIL Suite delivered this morning Smile

December 2007 is when APM are retiring the ITIL Foundation Exam.
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