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ITIL :: View topic - PIR in ITIL V3
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PIR in ITIL V3

 
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Klingsor
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Joined: Aug 22, 2007
Posts: 12

PostPosted: Thu Aug 30, 2007 12:07 am    Post subject: PIR in ITIL V3 Reply with quote

Hello everybody,

I am currently studying ITIL Version 3 for my Foundation Exam and I am not sure I understand clearly what process in Service Transition is responsible for elaborating and reviewing Post Implementation Reviews (PIR) : is it the Change management process or the brand new "Evaluation" process ? (or a little bit of both maybe !? Rolling Eyes)

Thanks for your comments,
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