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Posted: Thu Aug 30, 2007 12:07 am Post subject: PIR in ITIL V3
Hello everybody,
I am currently studying ITIL Version 3 for my Foundation Exam and I am not sure I understand clearly what process in Service Transition is responsible for elaborating and reviewing Post Implementation Reviews (PIR) : is it the Change management process or the brand new "Evaluation" process ? (or a little bit of both maybe !? )
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