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ITIL :: View topic - Financial Management
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Financial Management

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Joined: May 15, 2007
Posts: 22

PostPosted: Wed Oct 03, 2007 10:26 pm    Post subject: Financial Management Reply with quote

I am looking for help with Financial Management. We are going to electronic check approval process. Any ideas on how we can capture the information needed for service costing: budget center, general ledger account, cost component, etc?
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Joined: Apr 26, 2005
Posts: 57

PostPosted: Tue Oct 16, 2007 10:54 am    Post subject: Reply with quote

Hi, you may have many large projects you are looking to accomplish in order to achieve service costing.

Some of the things I would look at for service costing are:
- do you have an asset management system in place?
- is the asset management system linked to your purchasing system?
- is this linked to your accounting system?
- have you established a charge back system?
- do you have shared services?
- do you have "department" or "application" only services?
- have you defined what a service is and has it been communicated to the business and throughout IT?
- do you have service level management in place?
- is the culture ready to embrace a service costing approach?

These are a few of the pieces that need to be in place in order to get you thinking about service costing.

I know it has probably raised more questions, but service costing requires a huge committment that has to start at the top and botton of the organization and work towards a middle.

Not sure if my thoughts have helped, but a few thoughts to thikn about.

Azard Omardeen
ITIL Expert / Accredited Trainer / ITSM Consultant
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Senior Itiler

Joined: Sep 16, 2006
Posts: 3597
Location: London, UK

PostPosted: Wed Oct 17, 2007 11:03 pm    Post subject: Reply with quote

While there is Financial Management in ITIL, a Business should deal with Financial and accounting issues in IT through the FInance and Accounting office.

The questions should be delat with from a Accountancy / Financial Acccounting and Business point of View.

This needs to be pushed to the Accountants
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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