The five ITIL books can be obtained directly from the publisher's website: HERE
Or as downloadable PDFs:
Don't have an account yet? You can create one. As a registered user you have some advantages like theme manager, comments configuration and post comments with your name.
Select Interface Language:
Please contact us via the feedback page to discuss advertising rates.
The Itil Community Forum: Forums
ITIL :: View topic - Rollback Plan Template
Shiner3lima Itiler Joined: Apr 16, 2007 Posts: 21
Posted: Tue Oct 02, 2007 6:31 pm Post subject: Rollback Plan Template
I am trying to re-educate my IT teams and want them to start using a
Rollback Plan Template for all of their change rollback plans.
Does anyone have one that would save me some time?
pac666 Itiler Joined: Sep 15, 2006 Posts: 22
Posted: Thu Oct 04, 2007 10:31 pm Post subject:
Not a template, but for starters here are some things you might want to think about\include:
Q. What circumstances will necessitate back-out and at what point will a decision to back-out be made?
Q. Who will make the decision to back-out?
Q. How will the back-out be performed?
Q. What contingency measures have been considered?
(e.g. backups to be taken, available workarounds.)
Q. What is the expected time required to perform a
Q. Are there any manual procedures to be followed?
Q. Are there any communication requirements in the
event of a back-out? (Who do we need to inform and
Q. Has this back-out plan been tested successfully? (If
not, why? Technical difficulties, time\cost etc)
All times are GMT + 10 Hours
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Logos/trademarks property of respective owner. Comments property of poster. Rest © 2004 Itil Community for Service Management & Foundation Certification. SV Site source (c)2003, and is Free Software under the GNU / GPL . All Rights Are Reserved.