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The Itil Community Forum: Forums
ITIL :: View topic - Rollback Plan Template
Shiner3lima Itiler Joined: Apr 16, 2007 Posts: 21
Posted: Tue Oct 02, 2007 6:31 pm Post subject: Rollback Plan Template
I am trying to re-educate my IT teams and want them to start using a
Rollback Plan Template for all of their change rollback plans.
Does anyone have one that would save me some time?
pac666 Itiler Joined: Sep 15, 2006 Posts: 22
Posted: Thu Oct 04, 2007 10:31 pm Post subject:
Not a template, but for starters here are some things you might want to think about\include:
Q. What circumstances will necessitate back-out and at what point will a decision to back-out be made?
Q. Who will make the decision to back-out?
Q. How will the back-out be performed?
Q. What contingency measures have been considered?
(e.g. backups to be taken, available workarounds.)
Q. What is the expected time required to perform a
Q. Are there any manual procedures to be followed?
Q. Are there any communication requirements in the
event of a back-out? (Who do we need to inform and
Q. Has this back-out plan been tested successfully? (If
not, why? Technical difficulties, time\cost etc)
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