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ITIL :: View topic - Rollback Plan Template
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Rollback Plan Template

 
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Shiner3lima
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Joined: Apr 16, 2007
Posts: 21

PostPosted: Tue Oct 02, 2007 6:31 pm    Post subject: Rollback Plan Template Reply with quote

I am trying to re-educate my IT teams and want them to start using a
Rollback Plan Template for all of their change rollback plans.
Does anyone have one that would save me some time?

Thanks again.
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pac666
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Joined: Sep 15, 2006
Posts: 22

PostPosted: Thu Oct 04, 2007 10:31 pm    Post subject: Reply with quote

Not a template, but for starters here are some things you might want to think about\include:

Q. What circumstances will necessitate back-out and at what point will a decision to back-out be made?


Q. Who will make the decision to back-out?


Q. How will the back-out be performed?


Q. What contingency measures have been considered?
(e.g. backups to be taken, available workarounds.)


Q. What is the expected time required to perform a
back-out?


Q. Are there any manual procedures to be followed?


Q. Are there any communication requirements in the
event of a back-out? (Who do we need to inform and
how?)


Q. Has this back-out plan been tested successfully? (If
not, why? Technical difficulties, time\cost etc)
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