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Joined: Mar 04, 2008 Posts: 1883 Location: Newcastle-under-Lyme
Posted: Fri Jun 24, 2011 5:26 pm Post subject:
To summarise John's points, if you need to manage VMs then they need to be configuration items.
On the other hand, if VMs can do what they like (appear, disappear, change their characteristics or behaviour) without impacting services - then ignore them. _________________ "Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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