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ITIL :: View topic - Configuration Management -> identify CI's
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Configuration Management -> identify CI's

 
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Gilbert
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PostPosted: Thu Mar 24, 2005 10:05 pm    Post subject: Configuration Management -> identify CI's Reply with quote

We are setting up configuration management, but we are having a few issues, that we did not solve up till now.

For example:
- Software X release 1 installed on 10 PC's
- Software X release 2 installed on 5 PC's


The example displayed above must be recognised as a group where there is one owner for software X, etc. On the other hand individual changes on a machine should be registered.

I am looking for information/ documentation how to identify and register this situation.
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Sesh
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Joined: Mar 30, 2005
Posts: 1

PostPosted: Thu Mar 31, 2005 2:24 am    Post subject: PC Configuration Reply with quote

One way to approach this would be treat each PC as a config item, and associate a specific version of software X with it.
Another way would be list versions of software X and associate PCs having that specific version.
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