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ITIL :: View topic - ITIL Implementation Study for MBA
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ITIL Implementation Study for MBA

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PostPosted: Mon Apr 11, 2005 5:40 pm    Post subject: ITIL Implementation Study for MBA Reply with quote

Does anyone have an idea about refrences in the ITIL implentation in organizations to be used in the thesis for the MBA study?
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Joined: Apr 11, 2005
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Location: London

PostPosted: Fri Apr 15, 2005 7:23 am    Post subject: Reply with quote

I would suggest purchasing the "Planning to Implment Service Management" book published by Office of Government Commerce (OGC) ISBN:0-11-330877-9

Hope this helps! Smile
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