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ITIL :: View topic - ITIL Implementation Study for MBA
Posted: Mon Apr 11, 2005 5:40 pm Post subject: ITIL Implementation Study for MBA
Does anyone have an idea about refrences in the ITIL implentation in organizations to be used in the thesis for the MBA study?
Anthony Newbie Joined: Apr 11, 2005 Posts: 2 Location: London
Posted: Fri Apr 15, 2005 7:23 am Post subject:
I would suggest purchasing the "Planning to Implment Service Management" book published by Office of Government Commerce (OGC) ISBN:0-11-330877-9
Hope this helps!
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