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ITIL :: View topic - Oracle e-business suite Service Desk software
andy1971 Newbie Joined: Sep 24, 2007 Posts: 12
Posted: Fri Mar 28, 2008 6:57 pm Post subject: Oracle e-business suite Service Desk software
Has anyone out there experience of using / implementing the Oracle e-business suite (specifically the CRM and associated channel management modules) as a Service Desk System?
I guess i could about a billion questions over what are the risks / issues etc, but i guess the first question should be has anyone done this successfully?
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