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ITIL :: View topic - Situations Caused by Change
Alex78 Newbie Joined: Apr 01, 2008 Posts: 5
Posted: Wed Apr 02, 2008 12:29 pm Post subject: Situations Caused by Change
I would like to find get your opinion on what all of you think why changes sometimes causes situations. My own opinion:
(1) Poor impact assessment
(2) Ineffective roll-back (back-out plan)
Let me know your thoughts.
UKVIKING Senior Itiler Joined: Sep 16, 2006 Posts: 3477 Location: London, UK
Posted: Wed Apr 02, 2008 6:46 pm Post subject:
you asked this same question in the change management forum
yet you answer the question here
poor process for change management
poor standards as to impact....risk assessment etc
and like what i posted in the other forum no P Hex _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
Skinnera Senior Itiler Joined: May 07, 2005 Posts: 121 Location: UK
Posted: Wed Apr 02, 2008 7:39 pm Post subject:
...and it still sounds like you're trying to get an answer to an exam question... _________________ When I say 'CCR', please read 'RFC'.
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