Search
Topics
  Create an account Home  ·  Topics  ·  Downloads  ·  Your Account  ·  Submit News  ·  Top 10  
Modules
· Home
· Content
· FAQ
· Feedback
· Forums
· Search
· Statistics
· Surveys
· Top
· Topics
· Web Links
· Your_Account

Current Membership

Latest: VHansell
New Today: 39
New Yesterday: 58
Overall: 146019

People Online:
Visitors: 58
Members: 2
Total: 60 .

Languages
Select Interface Language:


Major ITIL Portals
For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone

Related Resources
Service related resources
Service Level Agreement
Outsourcing

Note: ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.


The Itil Community Forum: Forums

ITIL :: View topic - Pre reading for ITIL Masters course
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Pre reading for ITIL Masters course

 
Post new topic   Reply to topic    ITIL Forum Index -> Miscellaneous
View previous topic :: View next topic  
Author Message
kiwiblue
Newbie
Newbie


Joined: Oct 31, 2004
Posts: 1

PostPosted: Mon Nov 01, 2004 1:39 pm    Post subject: Pre reading for ITIL Masters course Reply with quote

Hi folks

I am going through the ITIL Masters (Manager) course early in the new year. As an old IT dinosaur (from the mainframe era) a lot of this stuff was motherhood and apple pie but I would like to do some pre reading in preparation.

Any suggestions as to where the best place to go to find good reading material would be appreciated.

Regards
Back to top
View user's profile
Guest
Guest





PostPosted: Fri Jan 07, 2005 6:40 am    Post subject: ITIL Masters Course Reply with quote

Based on my experience, I would recommend that you begin reading the books themselves as you will find that a read through of them will be of great benefit before the course. Also take notes as you read and re-read.

There are general articles available on any ITIL website that are also of benefit for additional clarification.

Good Luck!
Back to top
itil_asia
Itiler


Joined: Aug 31, 2004
Posts: 28
Location: South East Asia (Singapore, Malaysia, Thailand, Indonesia, Philippines)

PostPosted: Sat Jan 08, 2005 8:12 pm    Post subject: preparation Reply with quote

Read the Service Support/Delivery books.

Best after the reading, is to explain to someone, one process per day, during 30 minutes.
Back to top
View user's profile Send e-mail Yahoo Messenger
Display posts from previous:   
Post new topic   Reply to topic    ITIL Forum Index -> Miscellaneous All times are GMT + 10 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Powered by phpBB 2.0.8 © 2001 phpBB Group
phpBB port v2.1 based on Tom Nitzschner's phpbb2.0.6 upgraded to phpBB 2.0.4 standalone was developed and tested by:
ArtificialIntel, ChatServ, mikem,
sixonetonoffun and Paul Laudanski (aka Zhen-Xjell).

Version 2.1 by Nuke Cops 2003 http://www.nukecops.com

Forums ©

 

Logos/trademarks property of respective owner. Comments property of poster. Rest 2004 Itil Community for Service Management & Foundation Certification. SV
Site source copyright (c)2003, and is Free Software under the GNU / GPL licence. All Rights Are Reserved.