The five ITIL books can be obtained directly from the publisher's website: HERE
Or as downloadable PDFs:
Don't have an account yet? You can create one. As a registered user you have some advantages like theme manager, comments configuration and post comments with your name.
Service related resources
Service Level Agreement
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
Select Interface Language:
Please contact us via the feedback page to discuss advertising rates.
The Itil Community Forum: Forums
ITIL :: View topic - Situations Caused by Change
Alex78 Newbie Joined: Apr 01, 2008 Posts: 5
Posted: Wed Apr 02, 2008 12:29 pm Post subject: Situations Caused by Change
I would like to find get your opinion on what all of you think why changes sometimes causes situations. My own opinion:
(1) Poor impact assessment
(2) Ineffective roll-back (back-out plan)
Let me know your thoughts.
UKVIKING Senior Itiler Joined: Sep 16, 2006 Posts: 3553 Location: London, UK
Posted: Wed Apr 02, 2008 6:46 pm Post subject:
you asked this same question in the change management forum
yet you answer the question here
poor process for change management
poor standards as to impact....risk assessment etc
and like what i posted in the other forum no P Hex _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
Skinnera Senior Itiler Joined: May 07, 2005 Posts: 121 Location: UK
Posted: Wed Apr 02, 2008 7:39 pm Post subject:
...and it still sounds like you're trying to get an answer to an exam question... _________________ When I say 'CCR', please read 'RFC'.
All times are GMT + 10 Hours
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Logos/trademarks property of respective owner. Comments property of poster. Rest © 2004 Itil Community for Service Management & Foundation Certification. SV Site source (c)2003, and is Free Software under the GNU / GPL . All Rights Are Reserved.