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ITIL :: View topic - ITIL & Systems Maintenance
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ITIL & Systems Maintenance

 
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WayneML
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Joined: Apr 23, 2008
Posts: 1
PostPosted: Wed Apr 23, 2008 11:28 pm    Post subject: ITIL & Systems Maintenance Reply with quote
Hi.

Am looking for some guidance around the ITIL and how it would apply to maintenance activities, obviously there are inputs of release, change, availability, config. capacity. Am looking for specific information around the managing of maintenance activities.

Any help would be appreciated.
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UrgentJensen
Senior Itiler


Joined: Feb 23, 2005
Posts: 458
Location: London
PostPosted: Thu Apr 24, 2008 1:43 am    Post subject: Reply with quote
Hi Wayne,

Good that you're interested in ITIL. I would advise you have a look at the Open Guide, but fundamentally book a foundation training course. If work won't pay for it then you can buy the ITIL books from amazon.

I know that's a little generalist, but I don't know if there's anything more specific you want to know...

Urgent
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