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ITIL :: View topic - Est Duration and Backout Est Duration
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Est Duration and Backout Est Duration

 
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sia2008
Newbie
Newbie


Joined: Apr 30, 2008
Posts: 1

PostPosted: Sat May 03, 2008 6:23 pm    Post subject: Est Duration and Backout Est Duration Reply with quote

Dear All,

My organization was requested for me to devlopement the RFS in change order at Unicntre pakage, but I Faced with the problem in how to make two field ( Est Duration ) and ( Backout Est Duration) at Costs/plans tab as mandatory field

Does it need to change data type in database?
what is the steps that I can to do this?

Thanks
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asrilrm
Senior Itiler


Joined: Oct 07, 2007
Posts: 441
Location: Jakarta, INA

PostPosted: Sun May 04, 2008 1:16 am    Post subject: Reply with quote

Hi,

I don't know about CA Unicenter, but the question is why do you want to make those fields mandatory?
Are you presuming that every change would require backout?

Cheers,
Asril
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Diarmid
Senior Itiler


Joined: Mar 04, 2008
Posts: 1894
Location: Helensburgh

PostPosted: Sun May 04, 2008 3:37 am    Post subject: Reply with quote

Hi,

would you not be better seeking such a technical resolution from product support or from user groups?

On a site like this only some people will be familiar with the product and it would be a coincidence if any of them both spot this post and have that level of technical knowledge; especially if it is not in the manual.
_________________
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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