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Joined: Apr 30, 2008 Posts: 34 Location: Northern France
Posted: Wed Jun 04, 2008 8:56 pm Post subject: Best practice?
So far the chipmunk whisperer role hasn't been fully documented, and it would fall under the generic role specification of the Service Desk manager. Which is me, by the way. I'm training another person, but so far the results have not been extremely satisfying. It's difficult to correlate this person's intervention to the fact that two chipmunks have started taking longer nut breaks, but I don't have enough data yet to provide proper trend analysis.
I've gone onto several chipmunk forums, but couldn't get some proper advice on developing a syllabus to chipmunk whispering -- I usually got questions back along the lines of: what type of chipmunk? Tamias alpinus or tamias amoenus? How much time and effort can you put into training chipmunks? Is your organization sponsoring the whole human to chipmunk migration? Why don't you get in touch with a chipmunk consulting firm? etc.
Maybe the people who employ dogs could provide more real-life experiences, since dog trainer is an actual job. But small animals to staff service desk is really new, so only time will tell.
Then, it could be acknowledged as a best practice, be adopted across all of industry and be included in a set of good practices.
Joined: Mar 04, 2008 Posts: 1883 Location: Newcastle-under-Lyme
Posted: Wed Jun 04, 2008 9:03 pm Post subject:
Quote:
Diarmid's suggestion is interesting, but how do you then handle the Service Desk's visibility?
That's where the Picts come in. _________________ "Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
Joined: Mar 04, 2008 Posts: 1883 Location: Newcastle-under-Lyme
Posted: Wed Jun 04, 2008 10:33 pm Post subject:
Several Species Of Small Furry Animals Gathered Together In A Cave And Grooving With A Pict.
A very early pre-itil system. _________________ "Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
Joined: Apr 30, 2008 Posts: 34 Location: Northern France
Posted: Wed Jun 04, 2008 10:38 pm Post subject: Ummagumma
Sorry for not getting it right away ; I remember listening to this album, but it was before I got interested in reading sleeve notes and titles. This is indeed a very relevant reference. My knowledge has broadened somehow. Thanks.
Ok, look guys I thought I was the resident connoisseur of the finer mystical hallucinatory narcotics, but it seems you two have tapped into some force far more powerful, because even I don't know what you're talking about now. What the hell, welcome to party!
As the Ambassador said at the Ferrero Rocher party: "Ah, with these disco biscuits you are really spoiling us".
UJ _________________ Did I just say that out loud?
Joined: Mar 04, 2008 Posts: 1883 Location: Newcastle-under-Lyme
Posted: Thu Jun 05, 2008 12:39 am Post subject:
Now I know I'm older and wiser than you lot
I have Ummagumma
And before you ask - yes it is addictive. _________________ "Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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; I remember listening to this album, but it was before I got interested in reading sleeve notes and titles. This is indeed a very relevant reference. My knowledge has broadened somehow. Thanks.
