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IT Survey Questions
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B00M3R
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PostPosted: Sat May 17, 2008 11:26 pm    Post subject: IT Survey Questions Reply with quote

I'm looking to implement an IT Survey asking questions about IT performance etc. I was looking for ideas relating to the questions I should ask.
Can anybody recommend resources for this?
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UKVIKING
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PostPosted: Mon May 19, 2008 8:33 am    Post subject: Reply with quote

You would ask the questions that you want answered

in other words

if you want to know about how the IT department is doing
ask questions about that
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UrgentJensen
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PostPosted: Mon May 19, 2008 6:01 pm    Post subject: Reply with quote

Yes I think I'd probably ask them about IT... It would be interesting to find out if people think dogs have accents, but my hunch is to ask about IT. Ahem.

UJ
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kinger
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PostPosted: Mon May 19, 2008 6:03 pm    Post subject: Reply with quote

UrgentJensen wrote:
Yes I think I'd probably ask them about IT... It would be interesting to find out if people think dogs have accents, but my hunch is to ask about IT. Ahem.

UJ


Laughing Surely Highland terriers have Scottish accents?
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UrgentJensen
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PostPosted: Mon May 19, 2008 6:06 pm    Post subject: Reply with quote

Kinger that's highly likely, I mean I can't understand a bloody word they're saying...

UJ
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mnsmith
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PostPosted: Mon May 19, 2008 6:51 pm    Post subject: Reply with quote

What ever you do, don't put Yorkshire Terriers on the Service Desk - no one would be able to understand them (see Speak Proper thread)

Smile
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Mick Smith
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UKVIKING
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PostPosted: Mon May 19, 2008 7:22 pm    Post subject: Reply with quote

But what about Cats

granted scottish terrier and yorkshire terrier may have a bad accent on the phone

but how about siamese cats or manx cats...

that probably have interesting accents

......

wait...that could be one of the survey questions


which of the following accents sounds the best from the service desk

Highland brogue
Scouse
Geordie
New York accent (American)
California Valley Girl (fer sure)
New England Accent (Boston )
French accented english
Southern Accent (Georgia)
German accented english
Chinese accented english
Scandinavian accented english (danish - use rocks; swedes - have ABBA in background, norwegian - fish in background)
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Diarmid
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PostPosted: Mon May 19, 2008 7:49 pm    Post subject: Reply with quote

Did you mean terriers in the highlands? I don't believe there are restrictions on movement for highland terriers and I would expect second generation terriers in London to be as clear as UJ. Or at least clear to UJ.
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UKVIKING
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PostPosted: Mon May 19, 2008 7:52 pm    Post subject: Reply with quote

I wonder what the initiator of this thread is thinking

.....

shall we take a survey to decide what we think he is think ing about us

and I have a new product to shill

it is the cat / dog translator

I can for a fee translate any cat speech into dog speech and vice versa

except for geordies
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Diarmid
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PostPosted: Mon May 19, 2008 7:55 pm    Post subject: Reply with quote

However ... you are all being cruel.

To answer the question fairly, I would say:

You don't need ideas from anywhere. What you have to do is sit down and work out what would be useful to know (say, to improve your service); then work out what of this it is possible to know; then formulate questions that will unambiguously elicit meaningful responses (that is the hardest part); then identify who it is appropriate and possible to ask; then persuade these people to respond; then ...

Well it's obvious; isn't it? That's probably why no one has said it yet. I just like writing a lot.
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kinger
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PostPosted: Mon May 19, 2008 8:03 pm    Post subject: Reply with quote

Diarmid wrote:
Well it's obvious; isn't it? That's probably why no one has said it yet. I just like writing a lot.


It's why we started talking about cats and dogs!
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UrgentJensen
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PostPosted: Mon May 19, 2008 8:17 pm    Post subject: Reply with quote

Viking - build that translator, I think you're onto something there!

Diarmid - I have just checked and there are no EU restrictions on dogs working in other countries.

Having said that I'm not having any che-wah-wahs (can't spell it and refusing to look it up) on my Service Desk. They're notoriously lazy and are known to steal pens and staplers.

Have I just been racist about a dog? Is that a first?

UJ
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mnsmith
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PostPosted: Mon May 19, 2008 8:23 pm    Post subject: Reply with quote

UJ - you need to go on Dogversity training

I'll get my coat.......
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Mick Smith
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m_croon
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PostPosted: Mon May 19, 2008 8:44 pm    Post subject: Reply with quote

UrgentJensen wrote:
Diarmid - I have just checked and there are no EU restrictions on dogs working in other countries.

Having said that I'm not having any che-wah-wahs (can't spell it and refusing to look it up) on my Service Desk.


I'm pretty sure that che-wah-wahs would need a visum anyway...
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UKVIKING
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PostPosted: Mon May 19, 2008 8:48 pm    Post subject: Reply with quote

I would not have the chihuahuas working on my desk either

They keep saying

'Badges.. we dont need no stinking badges ....'

when I tell them to put their work badges (IDs)
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