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ITIL :: View topic - Certified Process Design Engineer???
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Certified Process Design Engineer???

 
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WendyB
Senior Itiler


Joined: Apr 03, 2006
Posts: 78

PostPosted: Thu Jun 12, 2008 11:38 am    Post subject: Certified Process Design Engineer??? Reply with quote

I am an official ITIL process geek =) But then I also believe that the day I stop learning and collaborating is the day I find a new line of work. And as Ive learned more, Ive discovered that Process design is truly framework independent, and its not an easy skill either youve got it, or you need training to get it. I was fortunate to have a mentor who was a whiz at Process design and was more than willing to share his info.

At any rate, I was looking for something new and exciting to keep me busy and I ran across a Certified Process Design Engineer class leading to an accreditation by Loyalist.

It covers all sorts of useful information (that I wish Id learned the easy way and not in the school of trial and error), including process definition, flowcharting, process requirements, turning metrics into something useful, organizational change management that sort of thing.

Has anyone else heard of a class like this? And would it be worth my time?

I found it on the ITSM Academy website Id post the link, but I know that it would get deleted.
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