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ITIL :: View topic - Implementing ITIL in the Healthcare Industry
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Implementing ITIL in the Healthcare Industry

 
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morpheous2020
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Joined: May 14, 2007
Posts: 15

PostPosted: Sat Jul 12, 2008 5:17 am    Post subject: Implementing ITIL in the Healthcare Industry Reply with quote

Does anyone have any experience implementing ITIL in a healthcare environment? Any lessons learned you would like to share?
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asrilrm
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Joined: Oct 07, 2007
Posts: 441
Location: Jakarta, INA

PostPosted: Sat Jul 12, 2008 11:27 am    Post subject: Reply with quote

Hi Morpheous!

ITIL, stands for IT Infrastructure Library. So it was developed specifically for IT industry. If we say incident management, we're talking about IT related incidents. The same goes for the others.
If you are talking about Healthcare Information System, then ITIL can be applied.
If it's about the healthcare itself, I doubt it has any relation with ITIL, although maybe (once again, maybe) principles of some processes (not all) could apply.
Sorry if I can't help any further.

btw, how's Neo doing?

Cheers,
Asril
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