The five ITIL books can be obtained directly from the publisher's website: HERE
Or as downloadable PDFs:
Don't have an account yet? You can create one. As a registered user you have some advantages like theme manager, comments configuration and post comments with your name.
Service related resources
Service Level Agreement
NOTE: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
Select Interface Language:
Please contact us via the feedback page to discuss advertising rates.
The Itil Community Forum: Forums
ITIL :: View topic - Please answer the question.
Tanpreet Newbie Joined: Feb 02, 2016 Posts: 3
Posted: Wed Feb 03, 2016 11:33 pm Post subject: Please answer the question.
What are the best practices for IT Governance in ITSM industry?
UKVIKING Senior Itiler Joined: Sep 16, 2006 Posts: 3590 Location: London, UK
Posted: Thu Feb 04, 2016 5:01 am Post subject:
already answered _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
sharansingh Newbie Joined: Jul 13, 2016 Posts: 5
Posted: Tue Jul 26, 2016 4:40 am Post subject:
ITSM refers to the entirety of activities directed by policies, organized and structured in processes and supporting procedures.
ChrissyRayne Newbie Joined: Sep 26, 2016 Posts: 16
Posted: Fri Mar 10, 2017 1:11 am Post subject:
searchcio.techtarget. com /IT-Service-Management-Best-practices-for-improving-IT-efficiency
[Admin: No direct links please]
All times are GMT + 10 Hours
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Logos/trademarks property of respective owner. Comments property of poster. Rest © 2004 Itil Community for Service Management & Foundation Certification. SV Site source (c)2003, and is Free Software under the GNU / GPL . All Rights Are Reserved.