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ITIL :: View topic - ISO 20000 certification in very small environment
Just to improve your language level to language # 33:
"Béier" is the luxemburgish version ...
And I've heard rumors that Dracula is now working on the fabulous 7th book of v3: "How to suck blood from customers". Me as consultant I'm curious about that one...
Whenever your over here give me a hint and we'll share some Béier
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